Samsung Laptop crashes when loading streaming videos

Asked By 20 points N/A Posted on -
qa-featured

Hello,

I have a Samsung X22 laptop, with XP pro SP3, and an ATI Mobility Radeon HD2400.
With Firefox or Google Chrome, since two days my system crashes systematically reading streaming videos: blue screen, forced restart required ….

I reinstalled the driver for the graphics card, updated Flash, nothing to do …

If you know something over …
Thank you!

 
SHARE
Answered By 0 points N/A #79635

Samsung Laptop crashes when loading streaming videos

qa-featured

I've a few of options for you. Please try these steps.

  • Reinstall your Video Card. Use the updated installer version.
  • Shutdown your laptop and remove the battery. Remove your Video Card from your Laptop (if you don't know how to remove your videocard to your laptop you can call for help with a friend or technician with knowledge about this). Clean the Motherboard slot and your Video Card. Install your Video Card to your Motherboard again. Now you can use your Laptop.
  • Reformat your laptop making this way it makes sure that there is no corrupted files and errors in your computer.
  • If this error continues your Video Card might me the problem and needs to be replaced.

Login/Register to Answer

Related Questions