“Scheduler error: no credentials associated with this account”

Asked By 10 points N/A Posted on -
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Hi,

I’m trying to use TweetDeck to schedule the same message to be sent to my Twitter, personal Facebook and work Facebook accounts but I keep on receiving the message "Scheduler error: no credentials associated with this account". I’ve found out by sending individual tweets to each account using TweetDeck that this problem is related to my work Facebook account.

For each account I have Administrator Privileges. As this issue only occurs when I’m at work, I’ve talked to the IT department but they can’t figure out why this is happening. TweetDeck doesn’t have a support forum to help me. Can someone help me?

Any help is much appreciated.

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Answered By 0 points N/A #135482

“Scheduler error: no credentials associated with this account”

qa-featured

Hello Hannah,

You will need to try sending the scheduled updates of each of your accounts and see which of the accounts may be the culprit, because the problem may not be with all the accounts but just one for instance facebook. In such a case, you will need to remove the account that is causing the issue from your TweetDeck settings and then re-add it back. That should resolve the issue.

So, what you will need to try is scheduling individually each of the accounts until you find out which one of them is causing the issue and then delete and re-add that account back to your TweetDeck.

Regards,

Carl

 

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