Samsung Monitor Button Locked, Can’t Change Brightness

Asked By 610 points N/A Posted on -
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Hi,

I am using a very old model monitor Samsung SyncMaster CDP 1751. It is my first monitor that I have bought with my own money. So I don’t to dump this monitor very easily. It was ok until last month.

But currently the monitor buttons stop working and I can’t change the brightness or sharpness.

When I press the button then a message appears on the window telling me that it is locked.

Control Lock

Unlocked

But I have never locked it.

There is also another option to unlock it, but I don’t know how to unlock it as no buttons work.

Please help me, is it repairable? 

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Best Answer by Skarbos Jay
Answered By 0 points N/A #112020

Samsung Monitor Button Locked, Can’t Change Brightness

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Hello Harrison,
Some monitors have the locking capability to protect the monitor settings from accidental change or to protect anyone from doing nasty change of settings on your monitor. Most monitors, upon purchase, have accompanying manual so the owner have the admin capability to lock and unlock the monitor.
However, before looking at your manual, you can try this tip. Go to your monitor and press the Menu button for about five seconds or more and see if your monitor is unlocked. You can also try the same thing to other buttons as well if the Menu button won't work.
Best Answer
Best Answer
Answered By 0 points N/A #112021

Samsung Monitor Button Locked, Can’t Change Brightness

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Hi,

I can help you with some tips to unlock your monitor. I suggest you to go to the control panel> Appearance and Personalization>Display>change display settings>>Advanced settings>Monitor.

You can try adjusting the brightness of the monitor from there. Before you try to change any settings, make sure you have created a System Restore Point on your computer. This will help you to recover your computer.

Alternatively, you can also try holding the menu button for 5 seconds and see if the buttons are unlocked. If this does not help you, you can contact the Samsung support to fix the issue.

Thanks and regards,

Skarbos Jay.

Answered By 0 points N/A #112022

Samsung Monitor Button Locked, Can’t Change Brightness

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A few days ago I also had this type of problem. You don’t need to worry about. Click and hold the monitor button until it shows the unlocking massage. It needs a maximum of two minutes depending on your monitor’s power. If it still doesn’t work, then it’s a defect. Contact Samsung’s customer service. I hope this helps.

 

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