Samsung Galaxy mini email problems

Asked By 7060 points N/A Posted on -
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My Galaxy Mini keeps telling me I have minus emails (-5).

How can I have minus – it also keeps emailing messages I previously erased.

Help!

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Answered By 0 points N/A #84902

Samsung Galaxy mini email problems

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Hi,

I hope I will be able to help you to the best of my ability. The email problem on the galaxy mini which shows minus emails is most probably as a result of the email configuration of your phone or the internet settings.

It may be most probably an internet bug affected your phone's Operating System.

What you will need to do in this case is to look for an antivirus software compatible with your Android phone. In this case you will go to your mobile browser and navigate to the website.

Here you will be able to download the antivirus and follow the prompts to install it.

Avira Antivirus

Close the browser after installation and perform a full scan of your phone and especially on the email and internet sections to see whether there are malware infections noted.

Security Scaning Apps

If you don't find any issues after the scan, then its most probably an error with the email settings or the android system. This is what you will do to solve the error;

Delete and wipe all the email and internet settings on your phone (there is no need to format since it may lose all your info).

Restart your phone.

Contact your network provider for new settings or if you know how to set them manually, you can do so under the settings.

Activate Packet Network

Switch off and restart your phone again for the settings to take effect and it should work normally.

I hope this solves your query.

Thanks.

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