Salesforce configuration problem with Riva Software
I wanted to try out CRM applications and software at Salesforce so I signed up for a trial account. I needed to install Riva software for the Salesforce application. I successfully connected the Riva software with our Exchange server through an Admin account. However, I am running into problems configuring Salesforce using the trial account I set up.
The following error comes up while configuring it: The remote server returned an error: (407) Proxy Authentication Required. I tried un-checking the “Use Proxy Server checkbox” from internet explorer tools and get the following error message: Unable to connect to the remote server.
I wonder why I get these error messages when I have no trouble logging in to my trial Salesforce account from internet explorer. There is a choice between the Sandbox or Production environment in the Riva connection wizard of the Riva software but no matter what I choose, I still get the errors. I would really appreciate your help.