Renewing expired Lotus notes sent via Email

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Does anyone know why is it that whenever I renew expired Lotus notes sent via email instead of it going to the Sent folder it appears in the All Documents? This situation happens to all sent emails. A check on the server and local copy returned the same error. There are a number of things I have done to correct this situation but all have failed.

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Answered By 0 points N/A #98101

Renewing expired Lotus notes sent via Email

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Hi ,  Malcdavid hope the following steps will guide you in fixing of this issue.:
 
–>Addressing the issue that is encountered can be fixed by Creating a new agent called centrecall and then later create a formula 
 
Field which is said to be as " EXCLUDEFROMVIEW:[email protected] " after that access all the documents and  then select the email that is affected and run that agent.
 
–>Another way is that View index may be corrupted so it only displays in one place but not the other and then follow a CTRL + SHIFT+ F9 after pressing have a glance at it then open the e-mail in which you see in All Documents. 
 
–>keep it in the edit mode and add a space finally delete it and then save it.
 
Thank you..:-)

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