Remote desktop cannot connect to the remote computer

Asked By 20 points N/A Posted on -
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My one of Helpdesk personnel received the following error while making an RDP connection from Windows XP SP3 to a Windows Server 2008 R2 server.

Does anybody face this before?

Please let me know.

Remote Desktop Disconnected

Remote Desktop Disconnected

Remote desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid.

In some cases, this error might also be caused by a large time discrepancy between the client and server computers.

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Best Answer by Franklin Alejo
Answered By 0 points N/A #171082

Remote desktop cannot connect to the remote computer

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Hello, It is just like a network problem. I think ,you are using earlier version of RDP.

For this ,it does not support Network level Authentication.

To enable NLA , first install XP SP3 and edit the registry settings.

You have to configure your Network level authentication.

For more information you can follow the link

Hope,this will work.

Thanks,have a good time.

Best Answer
Best Answer
Answered By 0 points N/A #171084

Remote desktop cannot connect to the remote computer

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Hello ChristopherVBrown ,

Such problems are caused due to many reasons.
 
Please refer as below:
 
1. Check System Properties configuration. Go to Start – enter "system. Cpl" – System Properties window will open. Go to Remote and make sure the configuration is as in the below image:
If modifications are done, close System Properties and try again.
 
 
2. Check the time between two computers, they need to be synchronized.
 
3. Check battery of BIOS. Sometimes when they are faulty, they go to default creation date. This causes directly in the Remote Certificate expire time.
Set the date/time as it should.
 
4. Delete the active certificate (before deleting make sure to copy it somewhere on the PC) and then try to reinstall it again on the computer.

 

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