Receiver getting echo while on the call using SONY Xperia

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Hello everyone,

I am using SONY Xperia Z2 D5603 and it is working fine. But recently I got one issue.

Whenever I talk with somebody on my phone, the receiver side person hearing echo. This issue is coming with any call and any other phone other end. The echo is observed only at the receiver end, but not on my side.

Can somebody help me figure out the root cause of this issue and how to fix the same? Thanks a lot in advance and regards.

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Answered By 0 points N/A #193677

Receiver getting echo while on the call using SONY Xperia

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Hello Shirley,

You can try few things.

1. Try using a earphone and MIC or use speaker phone, see whether issue is coming? if there is no issue the problem could lies with the carrier provider or the cell tower. You can try going to different places and check if same issue persists.

2. Update the software.

3. Turn on the noise reduction if it's not enabled.

If nothing works out, you might need the repair of your phone. Good luck..!!

 

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