Received an unexpected error dialog regarding mouse

Asked By 0 points N/A Posted on -
qa-featured

Hi all,

I received an unexpected error dialog stating

Could not grab your mouse.

Could not grab your mouse.

A malicious client may be eavesdropping on your session or you may have just clicked a menu or some application just decided to get focus.

Try again.

Close

If there is a software that caused it, how can I check which one did it?

Please help.

Thanks.

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Answered By 0 points N/A #145225

Received an unexpected error dialog regarding mouse

qa-featured

 

Dear User,

I suspect that you got this error when you are trying to click on the package manager.

The problem is when you click on package manager the menu stays open. This causes the error.

There is a security function to disallow key loggers to get your passwords.

There are few ways to solve this, try the following

After you click the package manager, please click on the desktop, this will close the menu. And the error wouldn’t appear

Or make sure that all the items are well shown in the menu such as Place,Application,System.

So there shouldn’t be ‘tab’ bar on the left or a black dot at the top.

When you click on any item now it closes the menu.

Thank you.

Answered By 565880 points N/A #300761

Received an unexpected error dialog regarding mouse

qa-featured

Right, you might have clicked something that triggered that dialog. That message was obviously triggered after something was clicked. The message is pointing to something like a program that wants to access your mouse but something is preventing it from doing so. If you have other programs running, try closing them and try again. If this didn’t work, restart your computer and restart whatever you are doing.

Don’t run other applications aside from the ones you need to use. If the problem continues, I guess you need to try reinstalling the program. Visit Revo Uninstaller then download and install the free version. Once installed, start Revo then select the program you need to reinstall. After this, click “Uninstall” then follow the instructions to completely remove everything the program created on your computer.

Once the program is removed, visit CCleaner then download and install the free version. Once installed, start CCleaner and clean your system. Restart your computer and install your program back then see if it works. If you want to register CCleaner, download the codes and follow the instructions.

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