QuickBooks Installer encountered an Error-Error 61686

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qa-featured

I do not understand what this is, “installer encountered an error on running C:Users…QuickBooks 20XX ……….”

 
Intuit QuickBooks Installer
 
Intuit QuickBooks Installer
 
The installer encountered an error when running
"C:UserOwnerAppDataLocalTempPremierqbook
"/quiet/norestart INSTALLDIR="C:Program
FilesIntuitQuickBooks 2011"
QB LICENSENUM=
 
QuickBooks Knowledge base                            QuickBooks Installer help
 
                                                                   OK      Cancel
 
 
Followed by
Item: QuickBooks
 
Background: "C:Users…windowsinstaller-kb93803.exe" EXEAdapter Problem: InstallEXE method received both the system problem on Create Process
 
Intuit QuickBooks
 
Intuit QuickBooks Installer
 
Component: QuickBooks
Location:
"C:UsersOwnerAppDataLocalTempPremier‘qboo
ks\windowsinstaller—kb893803—x86.exe "
EXEAdapter Error: lnstallExe method received the system
error from Createprocess ,
command –
"C:UsersOwnerAppDataLocalTempPremierqboo
kswindowsinstaller-kb893803—x86.exe " /quiet/norestart
INSTALLDIR="C:Program FilesIntuitQuickBooks 2011"
QB_LICENSENUM=
QB__PRODUCTNUM=                     UNIQUE_NAME=accountant
ISW_LICENSENUM=
ISW_PRODUCTNUM=                      INSTALLDESKTOPlCONS=0
QB_D8R_SETHOST=0     QB_IS_SUBSCRIPTION=0
System message –
 
                                        OK
 
Will someone please kindly share how to solve this problem…?
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Answered By 0 points N/A #154803

QuickBooks Installer encountered an Error-Error 61686

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Hello Muench,

To fix this issue you need to replace Framework.xml  file with the downloaded file using the below links. I have shown below the steps and choose the steps according to your method.

If you download and installed Quickbook

  • Go to the Windows Temp folder by entering ‘%temp%’ in the search field.
  • Find the folder with the same name to your QuickBook version, which might be Pro, Premier, or Enterprise and open it.
  • If you are unable to find it, run the QuickBook setup again until ‘Welcome to QuickBooks’ screen comes, and stop the installation. The folder will now appear in the %temp% directory.
  • Go to that folder, open the ‘QBooks’ folder.
  • Right-click the Framework.xml file andrenames it to Framework.old.
  • Download the new Framework.xml file.

                        Download Framwork.xml

  • Save the file in the same folder as the Framework.old file.
  • Now go back to the installation folder and run the setup.exe.
  • If setup.exe does not begin the installation, try QuickBooks.msi located in the same folder.

If you using a CD to install QuickBooks

  • Copy the QBooks folder and ThirdParty folder to your hard drive from the CD.
  • Open the copied QBooks folder.
  • Right-click the ‘Framework.xml’ and renames it to Framework.old.
  • Download the new Framework.xml.
  • Savethe file in the same folder as the Framework.old file
  • Run the setup.exe file and if it does not begin the installation, QuickBooks.msi file located in the same folder.

Thank you.

Rubi Sharlene

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