QuickBooks Enterprise 10 Error 16390

Asked By 0 points N/A Posted on -

We are using QuickBooks Enterprise 10.0 Wholesale.

The problem is when trying to print an invoice, it keeps telling me that I must save records before I can continue.

I clicked Yes but it gives an “Error 16390 Unrecoverable error”.

What should I do?

Answered By 0 points N/A #125166

QuickBooks Enterprise 10 Error 16390


Hello Terry,

You will need to open one of the sample files so that it can help identify the source of the problem.

  • Press and hold the CTRL key while opening QuickBooks until you see the No Company Open window.
  • In the event that you don't see the error yet, you will need to click the Open a sample file button, and then choose any of the company files in the list.
  • Note that you may be asked to restore and update the file. Click Yes.



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