We are using QuickBooks Enterprise 10.0 Wholesale.
The problem is when trying to print an invoice, it keeps telling me that I must save records before I can continue.
I clicked Yes but it gives an “Error 16390 Unrecoverable error”.
What should I do?
QuickBooks Enterprise 10 Error 16390
Hello Terry,
You will need to open one of the sample files so that it can help identify the source of the problem.
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Press and hold the CTRL key while opening QuickBooks until you see the No Company Open window.
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In the event that you don't see the error yet, you will need to click the Open a sample file button, and then choose any of the company files in the list.
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Note that you may be asked to restore and update the file. Click Yes.
Regards,
Carl
