Publishing error! Unable to connect. Please verify your internet connection.

Asked By 30 points N/A Posted on -
qa-featured

Hi All,

I have not been able to use the Dartfish Software properly especially for uploading video content from the same.

While uploading the video to dartfish. tv I get the following error

Publishing error! Unable to connect. Please verify your internet connection. Error Code: (0x80131509)

I am sure my internet is working absolutely fine.

Please assist.

Thanks in advance.

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Best Answer by Drianna allen
Answered By 0 points N/A #142013

Publishing error! Unable to connect. Please verify your internet connection.

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Hi Araceliariana,

The problem you are getting occurs when you try to connect to Dartfish.tv and your connection is blocked by your firewall.
 
Make sure to unblock dartfish.tv from your firewall block list.
  • Make sure that you are logged as Local Administrator
  • Download configuration from Dartfish website.
  • Choose the following directory “C:Program FilesDartfishDartfish Softwarebin” replace the Dartfish.exe.config
Hope it helps.
Thanks.

 

Best Answer
Best Answer
Answered By 0 points N/A #142014

Publishing error! Unable to connect. Please verify your internet connection.

qa-featured

Hi,

There seems to be a problem with the Dartfish software connecting to it's servers.

Check you internet connection. See if it is working or not. You need to have an working internet connection for this to work.

If you are sure that your internet is working fine, then there is a possibility that this is blocked at your firewall. Go to Control Panel > Windows firewall > advance settings, and allow incoming and outgoing connections for Dartfish software. 

If you are sure that it is not blocked from the firewall, you may have to talk to your ISP or your System administrator.

Hope this helps!

Drianna allen

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