N/APosted on - 01/19/2014
I have installed Dartfish Software for the first time as a recommendation from a friend. While trying to upload some video files this error appeared. I don’t know very much about this software so can anyone please tell me how to fix it ? Why I have this and can it be prevented ?
Unable to connect. Please verify your internet connection.
Error code: (0x80131509)
Publishing error with Dartfish, unable to connect
I’m not sure if the problem is really with the software since the problem is only with the internet connection. Before you do any uploading of files, make sure your computer has an active internet connection. There’s no way you can upload files if your computer doesn’t have an internet connection. To check if you have an internet connection, open your web browser and visit any website.
Watch a video on YouTube and see if it has a good speed in streaming videos. If this is successful then there’s no problem uploading files. If you still have a problem, try checking the internet cable at the back of your CPU. It should be connected properly to your CPU if you are using an internal modem. If you’re on external modem, the internet cable should go to the modem and a network cable connecting your CPU to the modem.
If you are using a wireless internet like 3G or 4G wireless broadband, make sure your modem receives good signal and if it doesn’t try transferring to a different location where signal reception is good. If you’re on Windows 7 or Windows 8, I don’t see any problem why it won’t work on your computer because these operating systems are fully supported.
Dartfish software works on Windows 7 Service Pack 1 32-bit or 64-bit and Windows 8 32-bit or 64-bit.