Problems with Windows Vista Software
For unknown reasons, Vista is giving me hard time on using my computer. My computer automatically and repeatedly shut down itself while I’m using it. I did everything I can to solve this problem. I even try to ask help from over-the-phone help by Answers Gateway. They actually told me to reinstall Vista.
But unfortunately, it didn’t work. Instead, it reinstalls Vista to another drive D. After paying the cost of that over-the-phone help, the problem on my computer has gotten to worst. My computer doesn’t want to boot up already. It reaches the black screen and restarts itself multiple times.
I’ve been searching answers from various websites like YouTube, Wiki Answers, Yahoo Answers and even this site. I asked these kinds of questions, how to change my computer setting to factory setting; or what am I suppose to do when my computer does not boot up beyond the black screen; or how to delete the partition D?
I also asked help from other sites and they gave me same answers, which is to unplug the power cord and hold on the power button for at least 30 seconds. I also tried other suggestions like repeatedly tap the following buttons: F2, F8, F10, and F12. The latter one solves my problem very occasionally.
Luckily, I had a chance last night to reboot my computer properly. So I took advantage of it. I searched through my computer on how to delete the partition D and I saw several answers. I also searched on how to restore my computer to the factory settings. But to my surprise, I couldn’t it on my system.
I’m sure that I have that option because I already did it twice long time ago. What do you think happened? I’m actually relying on that process because I believe that might help fix this problem.
- Make: Gateway.
- Model #: GM5664.
- Processor: AMD Phenom™ 9600, 64-bit quad core processor 32 bit.