Problems related to MS Office?

Asked By 10 points N/A Posted on -
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Hi guys,

Few days back, I purchased a brand new Gateway desktop. It was working fine until I installed Office 2010. When I tried to open a PowerPoint attachment from an e-mail, the following error message occurred which is shocking and disturbing!

Microsoft PowerPoint

PowerPoint has detected that your graphics card may not be configured properly for

an optimal slide show experience.

I have done hours and hours of research, but I still don't understand what factors are responsible for this issue.

Please let me know how I should configure the graphics card so that I can open PowerPoint slideshow files.

Thanks.

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Best Answer by Charice Yu
Answered By 0 points N/A #88078

Problems related to MS Office?

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Hi dear,

Intel doesn't provide support for 82852/82855 Graphics Controller for Windows 7. As you know that 82852/82855 Graphics Controller hardware does support DirectX 9.

DirectX 9 includes Pixel Shader 2.0 and Vertex Shader 2.0. So you install again Windows XP and its compatible drivers. But I suggest you use Office 2007 because it doesn't have any such type of issue.

Because Pixel Shaders are still required and even with XP drivers, you may still have a performance issue with Office 2010 and PowerPoint. Use Windows 7 and use Office 2007, they are compatible and now you can do your work very easily because there is no such type of issue.

Ok.

Best Answer
Best Answer
Answered By 0 points N/A #88080

Problems related to MS Office?

qa-featured

I think that the graphics acceleration wasn’t enabled. You might want to try this:

Probably you are using Windows XP since you haven’t mentioned your Operating System. Okay?

  • In the windows desktop right click and choose Properties in the pop up menu. Now click the settings tab then advanced.
  • Once your in the dialog box click the troubleshoot tab, under the Hardware acceleration, just move the slider just a notch to the left then OK often times as needed when returning into the desktop.
  • Once done, in changing the acceleration  re-test, after  setting acceleration, just repeat until the problem is fixed.

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