Problems with HTC Sync manager

Asked By 40 points N/A Posted on -
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Hi there,

I have HTC one  Smartphone which am trying to sync with my Dell Inspiron PC running on windows 8, the phone is being detected as a flash drive, HTC sync manger seems not to detect my phone, How do I sync HTC with Windows 8? What could be the problem?

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Answered By 0 points N/A #199670

Problems with HTC Sync manager

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Hi !

If you cannot see the HTC Sync option when you connect your phone to the computer via USB, please follow the instructions below:

Make sure you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer.

Connect your Phone to the PC and wait 20 seconds for your phone to install HTC Sync on your phone. Unplug the USB sync cable. 

Wait for 5 seconds.  Reconnect the Phone to the PC using the USB cable. Select “HTC sync” and wait for HTC Sync to recognize your Phone. 

This process could take up to a minute your first time connecting to the computer.

Hardware Requirements (PC):

Intel® Pentium® III or higher processor clock speed recommended.

1GB of RAM or higher recommended.

VGA (1024 x 768) or higher-resolution video adapter and monitor.

300 MB of available free hard disk space, and USB 2.0 is required.

Software Requirements – Supported Operating Systems (PC):

Windows XP Home / Professional / Media Center Edition Service Pack 2 and 3 (32-Bit).

Windows Vista Ultimate / Enterprise / Business/ Home Premium/ Home Basic Edition (32 & 64-Bit) Service Pack 1.

Windows 7 Ultimate/ Professional/ Home Premium / Home Basic Edition (32 & 64-Bit).

Windows 8, Windows 8 Pro, Windows 8 Enterprise (32 & 64-Bit).

Microsoft Office Outlook 2003, 2007, 2010 and 2013 (32 & 64-Bit).

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