Asked By
oparker
0 points
N/A
Posted on - 03/15/2012
I just started up Acronis and it started downloading updates. During the download, however I’m receiving this error:
An error has occurred during downloading. Can anybody help?
An error has occurred during downloading.
More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: https://kb.acronis.com/errorcode/
Event code: 0x0141002+0x00040014+0x0000FFF0+0x80070020
Problems downloading updates for Acronis software
Hey Oparker!
There is a possibility that the %TMP%Acronis Updates folder is blocked by your antivirus that’s why Acronis is unable to update.
To avoid this problem, follow these steps:
1. Open your antivirus and add the %TMP%Acronis Update to the exemption list, so that your antivirus does not block it any more.
2. After doing this, restart your computer, It will free the %TMP%Acronis Update folder.
3. Now again install the program and update it with the help of Acronis True Image Home 2012.
It will solve your problem.
Note: If you want to install it manually, download it from here:
Acronis True Image Home 2012: Updating to Build 7119
Thanks.
Answered By
oparker
0 points
N/A
#99004
Problems downloading updates for Acronis software
Just did the steps above that you mentioned. It solved my problem.
I'm very thankful to you.Â
Really great help.
