A problem with Windows logo setting

Asked By cathy peacock 10 points N/A Posted on - 05/25/2012

Hi Experts. I am getting a message about Windows logo testing. It says that the software I am trying to install didn’t pass the Windows Logo testing and it might not be safe to install it. I am not sure what it means. Can you please help me understand this? Is my computer in danger? Thanks a lot for reading.

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Answered By Jamalia Cur 0 points N/A #153132

A problem with Windows logo setting

Hi Cathy!

*The Windows Logo Test is a test developed by Microsoft to prevent you from installing softwares/hardwares  to prevent any errors in the system.

*If you receive this error, there is a good chance that the software you are currently installing or one of the files associated with it, is not designed for the version of Windows you are using.

* There is no error in your computer. In fact, this error prevents you from making any harm to your computer.

*To solve this, make sure that you download the latest version of the software you are currently installing. 

*Please make sure that the software is safe and free from virus. Check for the credibility of the vendor/creator of the software before downloading and installing.

*If the software is safe and legitimate and downloading the software does not fix the problem, contact their customer support.

*Update your Windows by enabling Windows' automatic update.

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• Posted on - 05/25/2012
• Question Category: OS