The problem is, when there is email sent from an external address

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Hi,

We are in a situation where we are sorting out emails belonging to all our stuff. On our server, we have set up different email accounts for the users. Every user is fine sending and receiving emails from within the office server.

The problem is, when there is an email sent from an external address.

These messages don’t go t the specific user account but end up on the office’s central mailbox. We want them to receive their emails without us constantly having to organize and keep on forwarding them from the central mailbox.

This is because we do not want the users accessing the office’s central mail box due to security and confidential issues.

Please advice us on what to do. The version is 08. 03 .0083 .000

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Answered By 0 points N/A #181566

The problem is, when there is email sent from an external address

qa-featured

Hi Jeffrey,
The reason for this problem is the size of the mail box of the individual user account.The limit of the number of mails should not exceed more than 250 MB.
If you are using MS Outlook do check the mail box size following the steps below.
1) In the Folder list right click the mailbox folder
2) Click on the properties for mailbox
3) Click on Folder size.The total size of the folder along with individual folder size will be displayed

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