Problem with the sensor button

Asked By 20 points N/A Posted on -
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Sometimes when I place my finger on the Home button of my new iPhone 5S, the sensor doesn't work and a message appears to try again. What must I do to encounter this problem? Is it a common problem with such handsets?

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Best Answer by Ware Shaul
Answered By 0 points N/A #157086

Problem with the sensor button

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Problems regarding the sensor of iPhone 5S is a widespread problem. It does not affect all iPhone 5S .Its effects are somehow different from each complaints on the web.
 
According to Apple, fingers should be clean when using the sensors. There are also times you need to configure again or to re-scan your fingers for it to work properly. Although, Apple provided this solution, it is not guaranteed.
 
Another solution that you must try is to update to iOS 7.03 which fixes some sensor problems.

 

Best Answer
Best Answer
Answered By 0 points N/A #157087

Problem with the sensor button

qa-featured

Hi Adam,

The newly release of iPhone 5s encounter several negative feedback from users and critics. One of the issues that Apple should need to fix with their latest iPhone 5s is the consistent functionality of the iPhone sensor.

I believed that the cause of the problem you have been experiencing with your iPhone 5s is about the software version of the iPhone. To be able to fix the issue, you need to update the software version of the iPhone to iOS 7.0.3.

For detail information, please visit the website: iOS 7.0.3 fixes the sensor issue

For step-by-step instructions, please see: iOS 7.0.3 Knowledge Base

Ware

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