Problem with Samsung 500 GB laptop hard disk.

Asked By 30 points N/A Posted on -
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I am using my laptop for almost a year. In the meantime, I did not have to face any big problems, but about a month ago, my Windows 7 crashed. After that, I am unable to install win 7 again, even after a few tries. 

I contacted the service center and they suggested replacing the hard disk drive. However, the funny part is I have installed XP on the system and able to run my laptop but it loads very slow. What should I do at this moment? 

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Best Answer by Sean A Harwood
Answered By 0 points N/A #173005

Problem with Samsung 500 GB laptop hard disk.

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I second demote to what the service center representative has told you. Because for what I see, during the time that your Windows 7 OS got crashed. Your Samsung Hard Disk got corrupted and it incurred bad sectors. That's why after the crash issue, you weren't able to install the new Windows 7. 

But if you are asking why did you successfully installed Windows XP, it may be because Windows XP requires only small disk space compared to Windows 7. Your Laptop might work for now but I believe it won't last long.

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Best Answer
Answered By 30 points N/A #173007

Problem with Samsung 500 GB laptop hard disk.

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I also agree with what the service center has told you. Bad sectors usually occurs when you improperly shut down your computer, malware/s, defects on hard disk, or poor quality or aging hard disk. Try to fix the bad sectors of your hard disk by simply following the steps below:

1. Go to My Computer from Start Menu.

2. Right-click on the affected disk drive and choose Properties.

3. Click "Tools" tab.

4. Click "Check Now" button under Error-checking.

5. Check "Scan for attempt recovery of bad sectors".

6. Click Start button to start repairing your disk drive for bad sectors.

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