Problem with my Microsoft excel and Google Document

Asked By 60 points N/A Posted on -
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I have problem with my Microsoft Excel. I cant open the file that I downloaded from my Google documents, there is a notification that there is error or the file is missing but actually the file is there. Please help me in my problem?

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Best Answer by Roel Baybyon
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Answered By 0 points N/A #137352

Problem with my Microsoft excel and Google Document

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Hi Bettyjfrance,

I think you cant open your Google Spreadsheets file because the file is corrupt or it's not downloaded properly.

You must download the Google Spreadsheets file again.

To do that follow these instruction below :

1. Clear your Internet browser's cache, Click "Tools" in browser menu then select "Clear Recent History" or CTRL+SHIFT+DEL then select all option and click "Clear Now".

2. Sign to your Google Docs account, then choose Google Spreadsheets file you want to download to Excel.

3. Go to Google Spreadsheets "File" menu, and select "Download as." choose "Excel" in option. Then the file will be downloaded to your computer.

4. Open the Download folder and double click Google Spreadsheets file you've just downloaded.

 

The second way if the above methods still fail to open the Google Spreadsheets file in excel

Copy the Google Spreadsheets file, to do that :

1. Go to Google Spreadsheets "File" menu, and select "Make a copy", you will be asked to enter a name for the new copy  document. Enter a file name, and then click on "OK", a new tab will be open in your browser with Google Spreadsheets file copy identical to the original.

2.Go to Google Spreadsheets "File" menu, and select "Download as." choose "Excel" in option. Then the file will be downloaded to your computer.

3. Open the Download folder and double click Google Spreadsheets file you've just downloaded.

 

The third way if both of ways above the downloaded file does not open in Microsoft Excel

Send yourself the Google Spreadsheet file to your email and download via your email address :

1. Click on the "Google Docs" logo to return to the main Google Docs page.

2. Select your spreadsheet file, click on the check box to the left of the spreadsheet's file name. then, click on the "Share" button above the file list,

3. From the drop-down menu, select "Email as attachment." The "Email as Attachment" window will pop up

4. Under "Attach item as," select "Microsoft Excel" In the "To:" box, enter your email address. Then click on "Send."

5. Check your email inbox one or two minutes later, the Excel version of your spreadsheet should be attached to a new email on your mailbox.

Answered By 0 points N/A #137353

Problem with my Microsoft excel and Google Document

qa-featured

 

Hi 

please make sure that the extension name of the file is .xlsx

go to the window where the file is save 

go to "view" tab and uncheck "hide extension name"

if the extension name is incorrect change it to .xlsx

 

if its still showing the error  you can try to redownload the file from the google docs and try opening it again

if the error still exist, try to redownloading your microsoft excel because there could be a corrupted file on the program.

you can uninstall from control panel – programs and features 

and try reinstalling it again .

 

 

in addition try installing windows update from the control panel as well

 

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