Problem with my computer screen Help me!!!

Asked By 10 points N/A Posted on -
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Hi Team,

I am getting a blue screen on my computer twice already so decided to backup my files just in case. I didn’t catch the message but it has something to do with the Kernel?

I don’t really understand what is happening but when I restart my computer it will work. Is there anything that I need to check on my computer to prevent it from happening again? Thanks in advance.

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Answered By 0 points N/A #100521

Problem with my computer screen Help me!!!

qa-featured

Hi user,

You must be getting a BSOD ( Blue Screen Of Death). It will look like this:

This is caused by problems with you hardware or any of its drivers. Check all your devices in the Device Manager:

  1. Right click on My computer and select properties.
  2. Go to the hardware tab and click on Device Manger.

Do you see any yellow marking next to your devices. If there is any that means that device has a malfunction. Try updating all the drivers for your devices, or try rolling back the drivers if any new update marked the start of this problem.

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