Asked By
anonymous
7060 points
N/A
Posted on - 08/16/2011
I recently purchased a new HP laptop with Windows 7. When attempting to connect to the internet wirelessly, through my Netgear wndr3300 router, I get the message, "Problem found with wireless adapter or access point. Reset your wireless network adapter".
How does one reset the adapter?
I might add, my old laptop with Vista is connecting just fine with this router. My son downloaded "something" from the internet onto the Windows 7 laptop and I was able to connect to the internet with that Windows 7 laptop, but then couldn't with the Vista laptop.
IÂ reinstalled Netgear on Vista and now I get the above message when trying to use Windows 7 laptop. Last weekend I was able to achieve an internet connection at a hotel using the Windows 7 laptop and I did not change anything to do this.
Will I ever be able to use both laptops at the same time with this router? Please help, but I need very specific instructions!
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Answered By
logictor
5 points
N/A
#80005
Problem found with wireless adapter or access point using Netgear
Hi good day…
Did you fix the registry of the system? Please download the Ccleaner software to fix the registry of the system. Then after that you download again the driver used in vista that works in windows 7. To install in the compatibility mode. Right click the installer > Properties > compatibility windows 7.
If the issue will not resolve, Just click where it says latest firmware version which does add a certificate for windows 7 support.
Visit this link.
Thank you, hope it helps
Regards
logictor
Answered By
LhenP
0 points
N/A
#80004
Problem found with wireless adapter or access point using Netgear
Hi,
There are things to consider as to why you cannot connect to your Netgear wndr3300 route. You may need to update router firmware, your laptop settings that cause conflict, and the third party software of your laptop.
To resolve your problem, please follow these procedures:
1. Turn-off your access point or router ;
2. Remove WiFi connection that was remembered by Windows 7 ; then connect again to your WiFi access point ;
3. Disable your third party software ;
4. Update your router firmware that is for Windows 7 at this link NETGEAR FOR WINDOWS 7.
LhenP
