Problem deleting file in drive

Asked By 20 points N/A Posted on -
qa-featured

Hi,

There is a file in my Drive F: that is giving me problems. It’s an application and its size is 1.08 GB, and it can’t be opened.

This file is useless, so I want to delete it.

The hardest part is I can't erase it. If I right click on the file, Windows Explorer fails.

If I am pressing the Delete key, Windows Explorer fails. 

Error created in these positions:

Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Hang Signature: 423b
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 5410a02a87cec8ffaeea9c4b037fc8ee
Additional Hang Signature 2: 06e5
Additional Hang Signature 3: 458f982b9000e842a9659b7a36dda7c1
Additional Hang Signature 4: 423b
Additional Hang Signature 5: 5410a02a87cec8ffaeea9c4b037fc8ee
Additional Hang Signature 6: 06e5
Additional Hang Signature 7: 458f982b9000e842a9659b7a36dda7c1

If I am moving the file to Recycle bin or anywhere else outside its containing folder, Windows Explorer fails.

Error produced in this scenario:

Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Hang Signature: eb5c
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: d5a052608ebd014838a7dbe10bcd0be2
Additional Hang Signature 2: 2eda
Additional Hang Signature 3: 572be07c151072db36089d2c25017063
Additional Hang Signature 4: eb5c
Additional Hang Signature 5: d5a052608ebd014838a7dbe10bcd0be2
Additional Hang Signature 6: 2eda
Additional Hang Signature 7: 572be07c151072db36089d2c25017063

The file is eating up the free space on my drive, and I don’t know how to delete it. Please help me. Thanks.

SHARE
Best Answer by Sollis Parallag
Best Answer
Best Answer
Answered By 0 points N/A #91145

Problem deleting file in drive

qa-featured

Hello Monica.

It is possible that your antivirus attempts to scan the large file when you click on it. Try turning it off and see if that helps.

Another reason could be your Windows explorer is somehow corrupted. 

I suggest running System File Checker first.

To run SFC, do the following steps:

1.  Go to Start > Accessories and highlight Command Prompt icon.

2.  Right-click and select "Run as." option from the context-sensitive menu.

3.  Enter the credentials for Administrator.

4.  An administrator-enable Command Prompt window will appear.

5.  At the command prompt window, enter the following command: sfc /scannow

6.  Wait for system file check to complete.

Restart Windows and try to delete the file again.

If that still does not work, try booting Windows in Safe Mode. To do that, restart your computer. After the BIOS screen disappears, press the F8 key. Select Safe Mode from the boot options. Safe mode ensures that only a minimal set of applications are turned on upon boot.

Hope this helps.

Answered By 0 points N/A #91147

Problem deleting file in drive

qa-featured

Hi Monica,

What is the exact name of the file?

This might be a system file.

Open command prompt in Start > Command prompt > right click > run as Administrator

Type in

DEL F:<nameoffile>

Sample the name of file is hello.exe

DEL F:hello.exe

Login/Register to Answer

Related Questions