I had the virus called “XP Anti spyware 2010” on my laptop which runs Windows XP. I solved the problem with the Norton Internet Security 2010, but something strange is happening since then: when I want to open the Internet by directly clicking the icon, there is a window opening which asks me to choose a program in order to access the internet. I select Internet Explorer but without any success, as the program does not work. This happens whenever I want to use the internet.
Then, I realized this problem occurs for other programs on my laptop, too, with the following error message:
“Application Not Found”
I am unable to uninstall programs from Control Panel as it is inaccessible, I cannot open Microsoft Office programs without using My Computer, I cannot run a system recovery or system restore, the same message as below appears. In the end, I cannot use my laptop, so please help with some advice!
I passed the problem to Symantec but after some verifications, they said this is not an issue from their antivirus tool, it is from Windows and it’s sharing – accessibility options.
I would like to ask for an advice. Thank you in advance!