Primary disc drive not found

Asked By 0 points N/A Posted on -

I was using window xp professional service pack 2 in my system from the last year.

I have upgraded it now to service pack 3. After Installation I have rebooted the system.

From now on it is not detecting the primary disc drive. Hard disc is okay I have checked it in the other system, and also another hard disc in my system it is working properly. But as I connect the first hard disc system show an error. Primary hard disc not found.

Any one can help me resolving this issue, Please guide

Best Answer by George Flemming
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Answered By 0 points N/A #113666

Primary disc drive not found


I had experienced that same problem of yours (Primary drive not detected). What I did is I connected my primary hard disk on the secondary IDE as for my case because I use IDE type of hard disk. If you are using SATA Hard Drive then plug it on another slot and try to open again your computer and see if it detects you Hard Drive.

It is very odd that after you upgraded your service pack 2 to 3; your computer cannot detect it anymore and yet if you setup different hard disk on your computer it was easily detected.

Another way to solve that issue is to use another IDE or SATA cable because probably your cable might be malfunctioning so have it replaced just to make sure. And make sure you properly connected the hard disc on the IDE/SATA slot.

Answered By 0 points N/A #113668

Primary disc drive not found


Hello Moazamali,

What type is your hard drive? Because if it an IDE then you could have configured the jumpers wrongly. You may have connected the hard drive jumpers to the DVD drive or the floppy drive, and therefore you will need to do a thorough check and connect the jumpers properly. Also check the cable connecting the hard drive to the motherboard and ensure that it is not disconnected or hanging.

Go to computer management and then disk management on your computer and see if you can see the drive from there.

Hope this helps.


Mahesh Babu

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