PowerPoint Presentation not working with Win 7 and IE9

Asked By 400 points N/A Posted on -
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I cannot solve a vexing mystery and hope you can guide me. My website, http://www.standing-tall.com contains a presentation made in PowerPoint 2003 with embedded WMA and MP3 sound files. (The MP3 sound was inserted into the WMA files) On the site, you can reach the presentation by clicking through the link below the page, A PERSONAL NOTE FROM THE FOUNDER OF THIS SITE and then by scrolling down again to click on ALL HANDS ON DECK link. I can successfully run, watch and hear the presentation with my Windows XP Pro and Internet Explorer 8. But I cannot open it via my laptop running Windows 7 and Internet Explorer 9. The slide and the sound of the presentation are missing. When I talked to a Google technician from the hosting site, they could not help me. I thought I was au fait or up to date with knowledge in technology but after hours of struggle – I am completely buffaloed. Please help.

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Answered By 0 points N/A #113196

PowerPoint Presentation not working with Win 7 and IE9

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Hi Claude,

 

I checked on your site and I can't view the presentation either. I am using Windows 7 and Mozilla Firefox browser. This happens because Windows 7 and upgrade or higher version of browser does not support MS PowerPoint 2003. You can install MS Office compatibility pack to be able to open or view any formats in old or latest version of MS Office. All you need to do is update office and then you can install the compatibility pack. Just go to start>all programs> and click windows update. MS update is needed to be able to determine if MS windows are up to date because if it is not, you will need to install the latest updates. You can download the compatibility pack in this site. After you download and install, just visit MS update again and update all the programs of your computer. I hope it helps.

 

-zORIAN

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