PowerArchiver 2012 Install error occurred

Asked By 10 points N/A Posted on -
qa-featured

 

I have finished few extra trying today to manually uninstall the best version and install the newly 1201.

While the uninstall I received the following error message

And after that the installer just suspends.

PowerArchiever EXCEPTION_UNHANDLED] (0xc0000005) at address [0x77007075

 

Error copied:
[EXCEPTION_UNHANDLED] (0xc0000005) at address [0x77007075]

*** Stack Trace (x86) ***

[0x77007075] CoIncrementMTAUsage()
[0x77006f8b] CoIncrementMTAUsage()
[0x76fc22c0] ObjectStublessClient18()
[0x76fc11e3] ObjectStublessClient18()
[0x76fc0f8d] ObjectStublessClient18()
[0x76fc0cdc] ObjectStublessClient18()
[0x77092bce] NdrExtStubInitialize()
[0x743b9527] MsiSetOfflineContextW()
[0x743737d0] MsiProvideQualifiedComponentExA()
[0x743aadc6] MsiCloseAllHandles()
[0x743aa92b] MsiCloseAllHandles()
[0x743b1a48] MsiCloseHandle()
[0x00c24052] —–
[0x772c31b0] RtlInitializeExceptionChain()
[0x772c3183] RtlInitializeExceptionChain()

By utilizing task manager I ended the applications which are suspended.
Just for testing I did then attempt WinRar to view how that will install, and that did not give some install or uninstall error message.

Expect the on top of information provides you few plans of the errors and extra technical screen shot of code errors assists.

PS also detailed caught glimpse of the few message (not right wording as it was speedy) 'installer database does not keep the requisite logic to' 

Best Regards

SHARE
Answered By 0 points N/A #197845

PowerArchiver 2012 Install error occurred

qa-featured

Hi,
MSI Installations are very specific when it comes to installation. You HAVE to use MSI uninstalled through Add/Remove programs.

In case that you manually delete PowerArchiver folder or you uninstall PowerArchiver previous version while you have PowerArchiver 2012 installed in the same folder, you will not be able to install PowerArchiver 2007 again, because MSI Installer will not be able to find complete installation.

Easiest way to fix these issues is to download Windows Installer Cleanup Utility, which will give you an option of which installation to clean up.
You simply select PowerArchiver and you everything should be fine. More info and application can be found here:
http://support.microsoft.com/kb/290301

Hope you will enjoy it.
Thanking you
Franke Mary

Login/Register to Answer

Related Questions