The possible causes of malfunctioning of my HP LaserJet 1300n Printer

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What could be the possible cause of my HP Laser Jet 1300n printer not working or responding when connected to a desktop PC with Windows 7 bit 64 OS? I have tried to install its drivers of the printer on the desktop PC and jet still the printer is not recognized by the computer. What could be the possible cause? I tried reconnecting it to the formal computer it was connected to and it was recognized and working alright. It is possible that the drivers are outdated or the OS is also advanced for Printer’s drivers? If the drivers are outdated, which website is perfect for getting updated version because I have tried all means and yet still had no positive resorts.

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Answered By 0 points N/A #186840

The possible causes of malfunctioning of my HP LaserJet 1300n Printer

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Hello, How are you? To resolve the issue you should maintain the following steps:

Step 1: Install the most updated drivers from HP. Your supported driver may be PCL 5.5.7.0.16448.

Step 2 : Install the printer by using Windows Printer Management MMC.

Step 3: Make sure by printing a test page that your printer is working properly.

Second method:

Step 1 : Restart the spooler of the printer.

Step 2 : Navigate the Event Logs (Microsoft-Windows-Print Service/Admin).

Step 3 : Attach ProcMon to the spooler process and go through the circumstances that causes the printer stop working. That is exactly it. Learn More.

Moreen Jamnelly.

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