Policy settings prevent windows from opening shortcut
I am working as an administrator of a large network running Windows XP on the desktop, Windows 2000 servers and Exchange. Client gets a message about group policy settings stop him doing so and to check the Event Viewer, when he tries to copies or attaches shortcut to new email and then tries to open it,
There is no problem found when client attaches the actual document. The following error message is displayed:
Error: "Windows cannot open this shortcut because it has been prevented by a software restriction policy. For more information open the Event Viewer or contact your system administrator."
Is this a common problem? It emerged recently and may be related to a hotfix or a Service Pack 1 that is the only thing that I think we have done recently that might have caused it. There are several workarounds of clients – sending the shortcut embedded in a doc, or using an unc path. These both run without any issues.
Any help would be greatly appreciated.
Thanks for help.