“Plum Capacity” from Plum Phones

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Recently I brought an Android phone named "Plum Capacity" from Plum Phones. I am unable to get Internet through Wi-Fi. As it is my initial Android phone, I don’t know about how to connect to the internet through Wi-Fi. I thought to have connected to the internet through my Home Wi-fi system. Please advice.

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Best Answer by Noell Pearson
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Answered By 0 points N/A #189047

“Plum Capacity” from Plum Phones

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Hello there Mike,

Much like you many Android first time users get confused in configuring their device. Here are a few steps you should follow and then you should be good to go:

  • Step 1 -> Firstly, make sure to switch on the Wifi System in sharing mode and check whether you can access the internet through an another device.
  • Step 2 -> Next go to Menu -> Settings -> Network Settings -> Wifi. Switch on the wifi in your phone and wait for it to detect your Home System Wifi. Once detected it will flash on your device screen and click on it to connect to it. If it is password protected you have to enter the password. Once entered the internet connectivity symbol must appear on the topside right hand corner of your phone near the battery indicator icon. Both the arrows blink to confirm upload and download activity.

If you are not able to access the wifi after step 2 then there is a problem with the Wifi in your phone. Contact the customer support and have your piece exchanged immediately. Cheers.

Answered By 0 points N/A #189049

“Plum Capacity” from Plum Phones

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Hello!

It’s a very easy problem and I believe you can solve it very quickly. After all, you can always read the manual of your cell phone to get information about the WiFi system.

Moreover, you can search on Google and get thousands of Android support forums to help you with this issue. Even after going to the forums you still faced more problems, you can go to the customer care center nearest you.

I think they can help you by providing their services.

Thanks!

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