Please help, PS2 Mouse Initialization Failure

Asked By 250 points N/A Posted on -
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I am running on Windows XP Service Pack (II). My mouse has developed a series of problems. The cursor does not move and when i start up the computer i get this message.

"PS2 Mouse Initialization Failure".

This message is displayed at POST.

I can’t right click on the computer, leaving me with the option of using tab key to jump between options and to select items.

Sometimes the cursor will move for a couple of seconds before freezing, sometimes it does not make a move at all.

I have checked in the device manager; My Computer > Properties > Hardware Tab > Device Manager.

For driver issues and i found that the device is functioning well. There was no exclamation mark or question mark in yellow or red.

I went to Start > Programs > Accessories > System Restore > Restore your computer to an earlier time when it was working well but i never went through, system protection was not turned on.

Is this a mouse or hardware problem?

I have tried a different PS/ 2 mouse.

Tried a serial mouse.

Tried a USB mouse.

But still the same problem occurs.

I am in dire need of help. I will appreciate any suggestion or idea.

Thanks.

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Best Answer by seangel
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Answered By 0 points N/A #107448

Please help, PS2 Mouse Initialization Failure

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Hello George Kenneth,

There is a solutions for "PS2 mouse Initialization Failure", like updating driver, uninstall & reinstall driver, settings in mouse properties. I have here solutions for you. You can try any of the following solutions.

Solution 1:

First, I suggest you to uninstall your PS2 mouse then secondly is to reinstall it again. You are going to use shortcut keys in all solutions that I am going to give you. So with that, you can easily resolve your problem. Let's proceed now and follow these steps:

Step 1: Press the Windows key, select My Computer then press (shift + F10) and press G.

-The Computer Management dialog box will shows up.

Step 2: Select Device Manager tool using the cursor key then press Tab key once.

-Look for the Mice and other pointing devices then select.

Step 3: On the Mice and other pointing devices press (Shift + Left cursor key) to expand.

Step 4: Select PS2 mouse driver and press (Shift + F10) then press U key to Uninstall driver.

-After uninstalling the PS2 mouse driver, let's proceed now to reinstall the PS2 mouse driver.

Follow the steps below:

Step 1: Press Alt key then press A key to select Action tab.

Step 2: Press P key to Update Driver.

-The Hardware Update Wizard dialog box will open.

Step 3: Press Tab key to "Yes, this time only", press spacebar to select then hit Enter to continue.

Step 4: Then again hit Enter to continue.

-Wait for a second, it will automatically look for new updates for your driver.
-Then press Alt+F4 to close the dialog box.

Solution 2 (Enable mouse device):

Now let's check if your mouse is disable or not working properly.

Step 1: Press Windows key, select Control Panel then hit Enter.

Step 2: Press Tab key to select Printers and Other Hardware then hit Enter.

Step 3: Again press Tab key to pick the Mouse icon.

-The Mouse Properties dialog box will shows up.

Step 4: Press Tab key to jump in Tab menu, then select Hardware tab. Then Tab key to select Properties and hit Enter.

-The PS2 mouse Properties will open.

Step 5: On the General Tab menu look for Device Usage then scroll it down to select "Use this device(enable)".

Step6: Tab once to select OK and hit Enter. To close the dialog box, press (Alt + F4).

Solution 3:

Third solution is to check the mouse speed. Maybe it is set in a low speed, that's why it's running too low and sometimes it freeze for a seconds.

Follow these steps:

Step 1: Press the Windows key, select Control Panel and hit Enter.

Step 2: Press Tab key to pick Printer and Other Hardwares and hit Enter.

Step 3: Again press Tab key to select Mouse icon and press Enter to open the Mouse Properties dialog box.

Step 4: In the Buttons tab press D key to select Speed arrow. Use cursor key to select 7th point or choose your own setting speed and hit Enter.

Solution 4:

Sometimes PS2 mouse Initialization Failure pops up message means that you are affected of virus. Because virus can also affect some of the drivers of your system. All you have to do is to scan your system using the updated anti-virus. Make it sure that you are using updated anti-virus. First thing to do, is to update the anti-virus.

Follow these steps:
 
Step 1: On your desktop press (shift + Right Arrow key) at the same time to select your anti-virus then hit Enter.

-Anti-virus dialog box will open.

Step 2: Press Alt key to jump in Tab menu.

Step 3: Then pressing (Alt key + T key) to select Tools tab then select Update.

-Wait for a seconds to finish the updating.
-Then let's proceed now to scan your computer. Follow these steps:

Step 1: Press (Alt key + T key) to select Tab menu then select scan computer.

-Wait until the scanning done. If there's a virus detected. Proceed to Step 2.

Step 2: Press (Alt key + S key) to select History tab then select Resident Shield detection.

Step 3: Look for the infected softwares in Object. Then better to remove them.

Solution 5: (Removing the affect programs):

Removing the affected programs of virus is better to do, because virus has multiple infections. If you didn't remove the infected it can affect other softwares like applications freezing, difficulty connecting to internet, it change your computer settings and drives problem. So here is the steps of removing the affected program.

Step 1: Press the Windows key and select Control Panel.

Step 2: Pick Add/Remove Programs by pressing Tab key then hit Enter.

-The Add/Remove dialog box will open.

Step 3: Use Arrow down key to select the affected programs.

Step 4: Then Press Tab key to select Change/Remove button and hit Enter.

-The Perform Uninstall will shows up.

Step 5: Hit Enter to Finish.

Answered By 0 points N/A #107450

Please help, PS2 Mouse Initialization Failure

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I suggest you to uninstall your PS2 mouse then secondly is to reinstall it again. You are going to use the web site http://www.touslesdrivers.com/. Download Drivers needed for updates of the various components and devices on your computer.

i hope that i helped you.

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