Photoshop Elements Uninstalls instead of Install

Asked By 50 points N/A Posted on -
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Hi,

I’m trying to install Photoshop elements 10. Instead of installing, the setup is showing uninstalling, and then ending up with an error message that the specified path is empty. When I checked the registry, I could see some of them are related to Photoshop elements.

Please help me to find a solution to this problem.

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Best Answer by Prodhan Felix
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Answered By 0 points N/A #148580

Photoshop Elements Uninstalls instead of Install

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Dear,

It seems that your computer previously had Photoshop elements installed. To install the software properly you need to uninstall all the previous contents. Using control panel you can easily uninstall the software. Go to Start menu then control panel. Select uninstall a program. Then uninstall Photoshop components. Note that you better use complete uninstall option.

If still any components of Photoshop remain on your computer then go to C drive. In program file you will get a folder of Photoshop. Then delete all the components of the Photoshop folder. After this process you can install the Photoshop elements properly.

Thank You.

Answered By 0 points N/A #148581

Photoshop Elements Uninstalls instead of Install

qa-featured

Hi,

First go to the installation folder using window explorer manually. The folder where you installed  the program. 
 
Then Remove the uninstaller or any other folders located inside the particular folder. Then restart the system and run the installer again.
 
Hope you will be able to get your matter resolved on this process.
 
Feel free to share your comments if it failed.
 
Thanks 

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