Phone camera will not work

Asked By 10 points N/A Posted on -
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The camera on my phone will not work. It keeps freezing on me when I go to use it. I've tried deleting some pictures and also deleting apps but I can't seem to get it to work. I have a Galaxy S4. Suggestions or advice to troubleshoot this problem? I really would like to have a functional camera on my phone but I have no idea what could be causing this or what I could do to fix it?

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Answered By 0 points N/A #177182

Phone camera will not work

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Option 1 – Clear your camera cache

  • Click on Settings > Application Manager
  • Swipe left twice and choose All
  • Scroll down the camera and tap on it to open it
  • Tap on Force Close, Clear Cache and the Clear Data
  • Reboot your phone

Option 2 – if your camera displays a blank screen whenever it’s opened:

  • Pull out the battery of your phone
  • Re-insert the batter and press the power button
  • Open the camera
  • If this doesn’t work, switch the phone off, and while holding the power button tape the Menu button continuously
  • Choose to power the phone on in Safe Mode and open the camera
  • If the camera is now responding, try uninstalling any app that was recently installed

Option 3 – Factory reset your phone

  • Make a backup  of your phone as all data will be lost
  • Go to the Settings option on your phone and tap on Accounts
  • Tap Reset > Factory Reset and select Delete All

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