PC stucks on installing Config Messenger

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Why is it that my new Acer Aspire 5560-Sb410 laptop is stuck for several hours now? I am just installing Config Messenger. I’m sure that I complied correctly to the initial instructions given on setting up this laptop.  I’m trying to get an access to Windows 7 but wasn’t able to do so, since the window still showing setup for Config Messenger that  is still being installed. I appreciate any ideas regarding this problem.

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Answered By 0 points N/A #105747

PC stucks on installing Config Messenger

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Hi user

I am afraid that your computer has crashed and you have no chance of resuming the installation. The reason for this could be that you were running other application while installing causing the installation to crash. To end the installation process by force press Ctrl + Alt + Del to bring up the task manager. Right click on the installation task and click on end task. If the Task manager doesn't show up, then you will to press the power button once and wait for it to shutdown. Final resort is the keep pressing the power button until the computer shuts down.

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