PC Stopped Recognizing My DVD

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On the way of burning a DVD, My PC stopped working and now it is not recognizing my DVD drive. What can I do please suggest?

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Best Answer by Joan Moesca
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Answered By 0 points N/A #142776

PC Stopped Recognizing My DVD

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Hi Ceciliadestineyy,

This is the solution to your problem. Just follow this steps to solve your problem.

Click Start then Run. Type in " sysdm.cpl " into the dialog box that it shows. Click okay and it should bring you to a "System Properties" dialog box. Go to the tab "Hardware" and click "Device Manager" once there locate your driver. It was called "DVD/CD-ROM drives." Double-click it to show it's contents and there should be another device under it. Double-click the newly revealed hardware and it's own dialog box will appear. Go to the "Driver" tab and select "Update Driver." from the buttons below. Now, select "Install from a list or specific location" and click Next. In the next box select "Don't search.

It will choose the driver to install" and again, click next. A different box will show with compatible hardware for your driver. I selected from the bottom believing it was the most recent, it was called "CD-ROM Drive ." Click next and finish the instructions it gives you. After that your driver should be working properly and can be recognized again.

Regards,

Joan Moesca

Answered By 0 points N/A #142777

PC Stopped Recognizing My DVD

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Hi,

I think it will be a Hardware or drivers malfunction, Power frailer while Burning occurred many Problems. So first remove DVD ROM and plug in to another pc and check it. If you have positive result, Just Uninstall Drivers in your pc and Again reinstall it ( automated) or just update drivers. If It was a hardware problem, Just claim your warranty. That’s better or get support from a Repairer.

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