Outlook Keeps on Error Messaging of Deleting Message

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In our network, we are using Windows XP Pro Special Pack 3. An error message is showing in a lot of workstations which says: “Outlook Express have to delete messages to clear the space”. Even if it seems not a big issue some of users are getting annoyed by this message. If anybody knows how to solve issue, please let me know.

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Answered By 0 points N/A #93078

Outlook Keeps on Error Messaging of Deleting Message

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Hi Martha,

You may need to reset the compact count on the registry of the computer. To do this, try to do the steps below:

·         Go to Start > Run > Type regedit ;

·         Open and go to the key below. Identities is made up of strings of numbers and letters: HKEY_CURRENT_USERIdentities{identity}SoftwareMicrosoftOutlook Express5.0 ;

·         Set the value of the Compact Check Count option to 0;

·         Close the registry editor;

·         Restart the computer

You can also make sure to check on your Internet Explorer Tools option > Internet options > Programs and check that Outlook Express is not set as the default mail program.

Aristono

 

 

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