Hello, I used Microsoft Outlook Express to check my mails and download all my official files but today, when I tried to check my mails an error occurred
Error 0x800420CB
I didn't face this kind of problems before. Now I am thinking about what to do. It's really important to check mails daily for me. Need a strong solution to solve this problem. Please help me.
This error occurs because the dbx file is corrupted . To correct this error simply go to TOOLS from the main menu. Click on accounts choose the MAIL tab and then select DUPLICATE MAIL ACCOUNT . T o end press REMOVE. Repeat these steps until your account have been duplicated. To find dbx file use windows search and then rename it
Hi,
I have here the Resolution Related To: 0x800420cb
To resolve this behavior, remove the duplicate mail accounts.
To do so, follow these steps:
* In Outlook Express, on the Tools menu, click Accounts.
* Click the Mail tab.
* Click a duplicate mail account, and then click Remove. * Repeat this step until only one instance of the mail account remains.
* Click Close.
If the problem continues:
* Remove all messages currently in the outbox.
* Close and reopen the email client
* Try to send/receive again
* If the problem continues:
You have to uninstall/re-install your email software application. Your email client is corrupted and needs to clean-up the registry.
Hope this help.
