Outlook 2013 mails are not showing up when configured with IMAP

Asked By 0 points N/A Posted on -
qa-featured

Hi All,

Outlook 2013 mails are not showing up when configured with IMAP

I am using Office 2013 from last 1 week.

I configured with POP and not changed to IMAP and now today i have lost mails from my view

Anyways to retrieve them to be shown via IMAP

I just configured another email id and in that they are all fine.

I have no filters enabled as i checked that.

Regards

Hathy

SHARE
Best Answer by RubyIslam3
Best Answer
Best Answer
Answered By 70 points N/A #123920

Outlook 2013 mails are not showing up when configured with IMAP

qa-featured

 Hello Hathy Brain,

To solve your problem follow the troubleshooting process which is related to Outlook. Try the steps below:

Steps 1:

Eliminate the filters applied for the folder and then verify the results.

  • Go to the View Tab >> click on the View tap>> Reset Views.

Also type the command “Outlook /cleanviews”( without quotes) to reset views and check the result as well be sure the Outlook is closed.

  • To do that Press Windows key + R.

  • Then copy & past or type the command “Outlook /cleanviews”( without quotes)  in the “Open box” , next click press “Enter”.

Step 2:

If the above technique fail, in that situation you need to create a new email profile for Outlook and the check the result. To create a new email for help visit this page. If the problem fixes in the new profile, you can set the new profile as default and continue working with it. To continue

  • First of all go to the “Control Panel”.

  • Mail icon, show profile.

  • Then highlight the new profile, next press on “always use this profile” option.

  • And “click OK”

That’s all. I hope above process helps.

Answered By 0 points N/A #198947

Outlook 2013 mails are not showing up when configured with IMAP

qa-featured

Hi Hathy,
The error is because of incorrect mail settings.
To resolve the error:
1) Click 'File' > 'Add Account'
2) In the address field, enter an email address and password, Click 'continue'
3) Set the account type as 'IMAP', enter incoming mail server as 'imap-mail.outlook.com'
4) Enter the email id and password, click 'Continue'

Incoming-mail-server-window-for-settings

5) In the outgoing mail server, enter 'smtp-mail.outlook.com', select 'Use authentication' checkbox
6) Click 'Continue'

Outgoing-mail-server-window-for-settings

7) In 'Account Summary' page, uncheck the box 'Take account online', Click 'Create'
8) In the 'Accounts' window, insert the new email address
9) Save all the changes

Login/Register to Answer

Related Questions