Our Xerox 5687 printer has been acting up lately
I am employed by a law office at Fort Worth TX which has hundreds of employees. Our Xerox 5687 printer has been acting up lately and is printing smudgy and spotty.
This all began when we used the toner from an older machine to refill the toner on this one (Xerox haven´t been punctual when supplying us with refill toner.)
It worked fine that day but the next day it all went to hell with spots all over the print outs or the page just came out grey.
We then decided to swap it with an unhampered cartridge and it produced about 1000 copies. It started to become clearer as it printed more but we just decided to take it offline.
We finally put in a new toner and after about 300 copies it is a lot better but still spotty, we have cleaned the glass to no avail….