Online e-mail from the MSN mail or G-mail

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I am running a Dell 2.2 GHZ, 2 GB RAM, 160 GB hard drive with Windows XP Home, had a virus and I had it removed. Got it home starts to run fine; can get on the internet using the normal DSL connection; it looks everything works fine.

When I try to go online, to make a new online e-mail account on g-mail or MSN, it will not allow me to do so. I can surf the internet fine, but when I try to create an account it does not allow even the page to open. Others have come over and gone on to use their e-mail accounts, they normally can't; but if we restart the modem normally, they can get to their account at once. Then the next time it will not allow them to get to the inbox.
 
After resetting all of the online under "tools" very low. I have run AVG free plus "Windows Security Essentials plus" and “Advanced System Care"- IO-bits "Security 360". Nothing was found so what else is the problem?
 
Just cannot get any of the accounts to allow me, to make an online e-mail from the MSN mail or Gmail. Will not go back to the Yahoo, since that is where I got the virus to start.
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Best Answer by Kane72
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Answered By 0 points N/A #104198

Online e-mail from the MSN mail or G-mail

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 If you are not able to access gmail.com or msn.com at all, in an effort to create your accounts, this is not usually related to the network and cannot explain, why on an occasion, resetting the modem has allowed you to access the account. The first thing to check, may be your browser settings. Verify that these sites are not listed in restricted sites and add them to the trusted sites. The following steps should help you verify all the setting quickly.

Verify the browser settings.

  1. Click on tools, internet options.
  2. Click on the security tab, then select trusted sites.
  3. If not listed please add https://www.google.com, https://mail.google.com, and https://gmail.google.com.
  4. Click on restricted sites, click on sites. If any of the Google sites that were added appear in the list, highlight and remove them.
  5. Click ok.
  6. Close and restart the browser.
  7. Clear the cache and cookies on the browser.

There is also another setting that can be verified that can cause issues with accessing certain sites.

  1. Click on tools, and internet options.
  2. Click on the content tab.
  3. If the content advisor is enabled, select the option to disable it.
  4. Click ok.
  5. Close and restart the browser.
  6. Clear the cache and cookies on the browser.

If you happen to be using a router or certain gateway modems, it is possible that a router setting is the cause of the problem. There is what is know as double Nating. What this means is that, if your modem is performing NAT and you have a router that is also performing NAT, it effectively creates the illusion that you are behind two routers.

An easy way to check this is to plug your computer directly to the DSL modem and see if the IP address that is located in MSCONFIG begins with 192.XX or 10,XX. These IP addresses are always assigned by routers. If you discover this, turn the DHCP on the router off in the settings. Verify that all computers still successfully connect.
 
There is another school of thought that follows a network setting called MTU. This effects how packets are sent across a network. Reducing the MTU setting, seems to restore sites that could not previously be accessed. MTU is buried in the registry. Rather than editing this manually, I recommend downloading a free program, DrTCP. This allows you to view and change the registry, without any risk to the registry files. There are only two things you will be interested in here.
  1. Make sure the correct network adapter is selected, if not click the drop down and make the correction.
  2. Once the correct network adapter is selected, verify the MTU value and make a note of it.
  3. Try the following MTU values in order; 1492 if that does not work attempt 576.
  4. Each time you change the value in the MTU, restart the computer and attempt to access the site.
  5. If that does not correct the problem, the maximum value to try would be 1500. That is sufficient for any internet connection.
  6. If the MTU is to high it can cause access issues with certain sites. If none of the MTU values have corrected the issue, set the MTU setting back to the original value.

I would also suggest checking the HTTP setting on the browser. To do this follow these quick steps.

  1. Select tools, and internet options.
  2. Click on the advanced tab.
  3. Scroll down to HTTP 1.1 settings. Uncheck the use HTTP 1.1, and make sure there is check in box marked use HTTP 1.1 through proxy connections.
  4. Click apply, click ok.
  5. Close and restart the browser.

Since you have recently had a virus removed from your computer, you may want to also contact account services for these programs as well. Sometimes if a virus is detected and may have possible be sending spam messages from your accounts, the providers will block your account.

This is a security measure and I have never seen an account be refused, reactivating the profile with confirmation that the virus has been removed. Corporate security teams will only refuse to reactivate an account if this is a repeat offense and they deactivate your account regularly for violating policies regarding spam mail.

These steps should get you up an running. They are not very time consuming, it may just take more than one attempt to locate the setting that is creating your problem. 

 

Answered By 250 points N/A #104199

Online e-mail from the MSN mail or G-mail

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Incoming and Outgoing Mail Server Settings for Hotmail, Yahoo! Mail, Gmail, MSN, AOL and more. 

Update, 15th of March 2011: Changes for the mail server settings of Gmail and MSN mail.

*Update, 23rd of August 2009: Hotmail can now be connected to Microsoft Outlook as any POP email account. To do so, you need to download the Microsoft Office Outlook Connector. 
 
*Update, 29th of August 2006: The Google Gmail service offers a SMTP server (outgoing mail server) for Gmail accounts. To use the Google Gmail SMTP server, use the following information: 
 
Google Gmail Outgoing Mail Server (SMTP): smtp.gmail.com 
 
The Gmail SMTP server requires authentication (use the same settings as for the incoming mail server).
 
The Google Gmail SMTP Server requires an encrypted connection (SSL) on port 465. 
 
Why & when do I need these settings? 
 
Hotmail, Yahoo! Mail, Gmail and other providers are basically email services designed to provide you with email mailbox access, directly from the web. However, going online and logging on to their sites, is not always the most convenient way for reading and sending emails. 
 
On the other hand, you have the alternative to send and receive emails through such a mailbox by using a local email client software, such as Outlook Express, Microsoft Outlook, Thunderbird, etc. In order to properly use it, you need to configure your email software with the incoming and outgoing mail servers of your email provider (Hotmail, Gmail, Yahoo! Mail or else). 
 
  • Mail Server Settings
  • Hotmail Settings 
 
As other web based email services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail emails using an email client software, then your software must support Hotmail HTTP access for your email account. Some email clients, such as Outlook Express or Microsoft Outlook, offer built in support for Hotmail accounts, so you only have to select HTTP when you are asked to select your email account type and select Hotmail as the HTTP Mail Service Provider. 
 
Mail Server Settings for Hotmail using the Microsoft Outlook Connector.
 
If you are using Microsoft Outlook & the Outlook Connector, you can define your Hotmail account just like any regular POP3 email account: 
 
Hotmail Incoming Mail Server (POP3) – pop3.live.com (logon using Secure Password Authentication – SPA, mail server port: 995) Hotmail Outgoing Mail Server (SMTP) – smtp.live.com (TLS enabled, port 587).
 
Yahoo! Mail Settings.
 
Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings: 
 
Yahoo Incoming Mail Server (POP3) – pop.mail.yahoo.com (SSL enabled, port 465).
Yahoo Outgoing Mail Server (SMTP) – smtp.mail.yahoo.com (SSL enabled, port 995).
POP Yahoo! Mail Plus email server settings Yahoo Plus Incoming Mail Server (POP3) – plus.pop.mail.yahoo.com (SSL enabled, port 995).
 
Yahoo Plus Outgoing Mail Server (SMTP) – plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication). 
 
Google Gmail Settings.
 
The Google Gmail service offers email client access for retrieving and sending emails through your Gmail account. However, for security reasons, Gmail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections. 
 
Google Gmail Incoming Mail Server (POP3) – pop.gmail.com (SSL enabled, port 995) Outgoing Mail Server – use the SMTP mail server address provided by your local ISP or smtp.gmail.com (TLS enabled, port 587).
 
MSN Mail Settings.
 
The MSN email service allows you to use the MSN POP3 and SMTP servers to access your MSN mailbox. 
 
MSN Incoming Mail Server (POP3) – pop3.email.msn.com (port 110, using Secure Password Authentication – SPA).
 
MSN Outgoing Mail Server – smtp.email.msn.com (select "My outgoing server requires authentication"). 
 
Lycos Mail Settings.
 
The Lycos Mail Plus service allows you to use POP3 and SMTP servers for accessing your Lycos mailbox. 
 
Lycos Mail Incoming Mail Server (POP3) – pop.mail.lycos.com (port 110) Outgoing Mail Server – smtp.mail.lycos.com or use your local ISP SMTP mail server.
 
 
AOL Mail Settings. 
 
The AOL email service is a web based system, designed for managing your AOL mailbox via HTTP IMAP access. Unlike Hotmail, you can use any email client to access your AOL mailbox, as long as it supports the IMAP protocol. AOL Incoming Mail Server (IMAP) – imap.aol.com (port 143). 
 
AOL Outgoing Mail Server – smtp.aol.com or use your local ISP SMTP mail server.
 
Mail.com Mail Settings.
 
The Mail.com email service allows you to use POP3 and SMTP servers for accessing your Mail.com mailbox. 
 
Mail.com Mail Incoming Mail Server (POP3) – pop1.mail.com (port 110). 
 
Outgoing Mail Server – use your local ISP SMTP mail server.
 
Netscape Internet Service Mail Settings.
 
The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol. 
 
Netscape Internet Service Incoming Mail Server (POP3) – pop.3.isp.netscape.com (port 110). 
 
Netscape Internet Service Outgoing Mail Server – smtp.isp.netscape.com (port 25, using a secure SSL connection). 
 
Tiscali Mail Settings.
 
The Tiscali email service allows you to use POP3 and SMTP servers for accessing your Tiscali mailbox. 
 
Tiscali Incoming Mail Server (POP3) – pop.tiscali.com (port 110). 
 
Outgoing Mail Server – use your local ISP SMTP mail server.
 
Freeserve Mail Settings.
 

The Freeserve email service allows you to use POP3 and SMTP servers for accessing your Freeserve mailbox. 

Freeserve Incoming Mail Server (POP3) – pop.freeserve.com (port 110). 
 
Outgoing Mail Server – use your local ISP SMTP mail server. 
 
Supanet Mail Settings. 
 
The Supanet email service allows you to use POP3 and SMTP servers for accessing your Supanet mailbox. 
 
Supanet Incoming Mail Server (POP3) – pop.supanet.com (port 110). 
 
Outgoing Mail Server – use your local ISP SMTP mail server. 
 
If your email client does not support Hotmail as a Mail Service Provider or if it simply doesn't work with your mail server settings, you can use a 3rd party solution like Hotmail Popper, IzyMail, POP Peeper or Email2Pop. When using such tools, you should define your Hotmail account as a POP3 account and you will need to define your incoming mail server will as 'localhost' (or 127.0.0.1).

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