Office Software Protection Platform error 1923

Asked By 25 points N/A Posted on -
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Hello all,

When I try to install the Office Software Protection Platform I ended up with an error message. This error message is not allowing further steps, three options ends with the same error. For your information I have the trial version. Do I need to get the Office full version to avoid this error? Please help me to resolve this error. Thanks.

Setup

Error 1923. Service ‘Office Software Protection Platform (osppsvc) could not be installed. Verify that you have sufficient privileges to install system services.

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Answered By 10 points N/A #183960

Office Software Protection Platform error 1923

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First of all you have to check that you have administrative privilege in the system where the installation is taking place to avoid any access related issues.

 

This issue happens when the Network Service account do not have the right access permissions on C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform.

To do this, follow these steps below depending on the OS: –

For Windows XP or for Windows Server 2003: In the command prompt (DOS window) run the following command. Once done install the application again.

cacls "C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform" /t /e /p "Network Service":F

 

For Windows 7: In the command prompt (DOS window) run the following command. Once done install the application again.

icacls "C:Program FilesCommon FilesMicrosoft SharedOfficeSoftwareProtectionPlatform" /grant "Network Service:F" /t

 

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