N/APosted on - 09/30/2011
Microsoft Office Communications server (OCS) has room for improvement but we can not compare it to IP-PBX system at all. It is a whole load of improvement to the new generation communication among organizations and their business partners.
I am in need of knowing what are some of the improvements that set Microsoft Office Communication server from the IP-PBX and other previously used systems?
OCS diminishes the use of IP-PBX system
In the Microsoft Exchange Server 2010 Service Pack I they had done improvements in the role of the Unified Messaging Server. When you installed it you can also see some of the new features that has been added.
The following features found in Exchange 2010:
The Unified Management can make it possible to control all the elements of it in a web browser. By creating UM dial plans, UM mail box policies, UM IP gateways and also UM auto attendants.
* The ADMINISTRATORS can also handle the Use of Exchange Control Panel on some tasks to integrate text messaging, voice messaging, multiple mail box search, for mailboxes proxy addresses also added.
The Unified Management can also report the summary and details of calls. You can access these by Utilizing Call stat, and also User Call Log which are both display in the Exchange Control Panel.
After deploying Unified Messaging in Exchange 2010 you have to add UM server with a UM Dial Plan. With help of the NEW UM DIAL PLAN WIZARD a UM server will also added to your dial plan.
The Unified Management can also make it possible to the server to speak and understand different languages such as Catalan, Chinese, Danish, Finnish, English, Norweigian and Russian by Using Automatic Speech Recognition.
The Unified Management also improves the rules in answering calls. The users are able to handle the incoming calls
The Unified Management also improves Speech Platforms
The Unified Management also update Auto Attendant which enable to play the greeting every after hour and during holidays.
The Unified Management can also diagnose error established in the components of telephony, messaging setting, connections between the deployment of unified messaging.
Hope this might help you.