Not being able to load Pc matic program

Asked By 20 points N/A Posted on -
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Hello everyone, I am having a problem with my PC matic program. It is not loading.

I get the following error message every time I try to load Pc matic program.

Please help me to fix this problem.

File: PCMaticUI-main.js?6274

Line: 15354

Error: 'sys.make' is null or not an object

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Best Answer by Kumay Edwards
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Answered By 0 points N/A #156786

Not being able to load Pc matic program

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Hello,
 
Use RT for solving the issue,
 
First you have to uninstall PCmatic and make some changes,
 
Go to Start then Programs then PC Pitstop then PC Matic and then click on 'uninstall PC MaticRT'.
 
Now for making changes go to "Start" then "Control Panel" then "Folder Options" then View and under "Hidden files and folders" move the dot to "Show hidden files, folders, and drives"
 
For Windows 7 navigate to "My Computer" then "Local Drive C" then "Program Data" then "PCPitstopDat" then right click on the folder named "datRT" and delete that folder.  For Windows XP the path is "My Computer" then Local "Drive C" then "Documents and Settings" then "All Users" then "Application Data" then "PCPitstopDatdatRT".
 
Now close all windows. Open PCmatic again and click on  "Not Protected" icon to reinstall PC MaticRT, wait 5 min to complete the download, now try loading again.
 
Hope that helps!!

 

 

 

 

 

 

 

 

Answered By 0 points N/A #156787

Not being able to load Pc matic program

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Hello Goldie,

That could be a problem with the registries associated with the PC Matic program. Something like virus attack or deletion of files from your system could have led to the corruption of some registries and therefore you will need  to fix that. The following is how you should fix the issue:

  • First, you will need to run the Disk Cleanup utility to removes any broken files on your computer that may be causing issues.
  • After that you will need to install CCleaner and then run it, and use it to fix the registry entry issues that your system might be having.

Regards,

Carl

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