Nokia lumia 720 displaying some problems

Asked By 70 points N/A Posted on -
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Hello, I am using Nokia lumia 720 about a month. Now I am getting a problem from this. When I am using any application or playing music player, automatically all applications are getting closed and phone also vibrate.

I reset the phone and use also without Sim. No results come as positive.

 

Please tell me, how to recover?

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Answered By 0 points N/A #188514

Nokia lumia 720 displaying some problems

qa-featured
Happy to support you!
 
This can be because of the super sensitivity of the touch screen. Therefore changing and turning down the sensitivity of the touch screen would give a solution.
  •  Go to Settings > display and touch > turn touch sensitivity from high to 'Normal' 
                                 
 
  • If this proves to be useless, then do a soft reset of the phone again (even though you said that you did one earlier). Press hold the volume down button + power button until the phone vibrates and restarts.
                                  
 
  • If this doesn't work, do a hard reset
  •  Go to Settings > About > Reset your phone.

               

 
Extra tip – remove the screen guard if there is one and check!

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