No internet connectivity with Laptop and iPod with wireless router

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Hello there! I just need a little help in fixing my router. I am not sure what the exact name of the router is but it’s the blue box that looks a lot like Linksys, and it is connected to the desktop. The thing is whenever I use my laptop or my iPod, it indicates that the devices can receive Wi-Fi signal but when I try to surf the Internet, it wouldn’t respond. I don’t think there’s something wrong with the router and there are no unplugged wires either. Can you tell me what’s going on? Thank you.

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Answered By 0 points N/A #109833

No internet connectivity with Laptop and iPod with wireless router

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Hello dear, 

I think your router has a password.  When you click the connectivity it will ask you to type the password.  You should know what the password is.   

Answered By 0 points N/A #109834

No internet connectivity with Laptop and iPod with wireless router

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Does the desktop currently have internet access? If it does, you need to use the desktop computer and check the router's configuration page. Go to where it says Status for a general view of the router's settings and see if the router has a valid ip address and default gateway from the modem. If it doesn't the router need to be reconfigured so that it can communicate well with the modem. Or, you may simply just need to power cycle the router. Just turn off the devices that connect to the router, turn off the router and the modem. Power on the modem first, wait for a few minutes, then turn on the router, wait for a few minutes then try and connect wirelessly to it again. If this fails, you may need to reset your router and reconfigure it from scratch so that it can provide wireless internet as well. Make sure also that the modem is connected to the internet port on the router, otherwise, wireless connections to the router will connect but won't get internet access.

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