Nexus 7 OS update crashed my Tab

Asked By 10 points N/A Posted on -
qa-featured

Hi there,

I have Google Nexus 7 which received an update to android 4.4.1 (kitkat) but after installing the update, I am stuck at the boot logo with no further progress, I had not done a NAND backup so I cannot roll back to previous OS, what should I do to get my Tab working? What could have gone wrong?

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Answered By 0 points N/A #155343

Nexus 7 OS update crashed my Tab

qa-featured

Hi !

You have a problem on booting on your tablet caused by the update. Try to hard reset your tablet perhaps you will get your tablet to work again. To make a hard reset your tablet turn it off and press both the volume button and the Home button. Your tablet will start to boot and press the volume key down to select "Factory settings" and press the "Home" button. Now your tablet will start to boot and work again. If this is not working go to an authorized service to reinstall a new clean Android OS.

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