Network Assessment Error, ‘HTTP Status 401: Forbidden’ is shown

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Hello,

Why am I receiving a 'HTTP Status 401: Forbidden' error when attempting to upload to Cisco Discovery Services?

'HTTP Status 401: Forbidden' error when attempting to upload to Cisco Discovery Services The CCO account has not been configured in the DesignXpert installation.

How to configure the CCO account?

Thanks for any assistance.

Error : Network Assessment Error

Failed to submit network assessment query.

Check server error message below for more details

Click on help to see possible causes or solutions

The request failed with HTTP status 401: Forbidden.

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Answered By 0 points N/A #177004

Network Assessment Error, ‘HTTP Status 401: Forbidden’ is shown

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Hello Perkins, The HTTP Status 401: Forbidden error that you encountered shows that you have a user account problem. This error occurs when you try to access a website with an invalid username or password. In order to resolve the issue, you should first setup and configure your CCO account to be able to upload to Cisco Discovery Services. Ware

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