Neither DP1.0 not DP2.0 was found for the product

Asked By 130 points N/A Posted on -
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Hello there,

When I try to run the Phoenix service software, I got this error message pop up. It says that neither DP1.0 nor DP2.0 was found for the product, or the product cannot be identified. I need to change the Product code, how do I change it? Friends suggest me some idea to overcome this error. Badly in help. Thanks

 

Changing Product Code

Neither DP1.0 not DP2.0 was found for the product, or the Product cannot be identified.

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Answered By 0 points N/A #193460

Neither DP1.0 not DP2.0 was found for the product

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Hi Marco,

First make sure you have the correct nokia firmware for your hand phone. The go to C:Program FilesNokiaPhoenixProducts and you should create new folder naming like RM-313 for N82 or RM-596 for N8 so that the folder will be like RM-XXX (the number). You can check your RM on phone by pressing *#0000#. And now the problem has been solved meaning to say it wont appear and Phoenix can detect the Nokia firmware.

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